Carpet warranty inspection

Was called in by a manufacturer re a warranty claim last week, oily spots appearing on carpet.

Allegedly marks had appeared on their own, worsening over time. This problem was also apparent in the back room, but I noticed the start of it in the front room!!

Sure enough, felt oily, but I wasn’t convinced it was oil. A quick test with water showed me it was water-soluble – can’t be oil!

The moisture meter went off the scale, indicating hygroscopic substance – detergents!

Asked the question and sure enough – she’d spot cleaned, using Preen DO NOT USE!

Testing less obvious spots in the front room – the same result! It looked different due to different fibre content.

So not a carpet issue, a maintenance issue. It has since been booked in to fix and been resolved.

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Here at Fresh Aire, we are able to provide carpet cleaning services to residential and commercial properties throughout the entire Perth area. Our vast selection of services will completely refresh, protect and sanitise your property.

 

We are able to competently restore your carpets to a near new appearance. No matter how bad you think the condition of your carpets are, chances are that we can restore them and make them look their best once again.

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